Policy
Pickup
This policy has not been reviewed yet
It is a starting template, not legal advice. Tram should read it, adjust it, and mark it reviewed before relying on it.
Choosing a time
You pick a location and time window at checkout. Exact details are in your confirmation email.
Arriving
Please arrive within your window. Pickups run to a schedule, and food left out does not keep.
Bring your order number
It is in your confirmation email and on your receipt.
If you cannot make it
Get in touch before your window and we will try to rearrange.